I am a highly detailed planner at heart passionate about conducting user research that delivers human-centered recommendations to product teams. I have 8 years of user research experience across various products, including banking, SaaS church management software, 3D CAD software, and e-commerce in packaging.

I focus on details in research planning and presenting results with clear recommendations. My UX design background helps me collaborate effectively with research, development, product, and UX teams to enhance products while meeting customer needs and expectations, all while following UX design best practices.

I believe the best user research involves everyone in the planning process. I excel at understanding different business perspectives to create research that leads to actionable, user-focused recommendations. I organize my findings clearly and enjoy demonstrating to stakeholders how features or aspects of a product are perceived and used by customers using video clips, quotes, and data to back up my recommendations.