Kind Words

“Josie is a very talented UX/CX research and design professional. Inquisitive, deeply passionate advocate for the customer, and all about making digital experiences easy. She develops rigorous customer studies and question guides for her research discussions, but executes them like you are having a coffee on a Sunday morning at the local cafe, putting the customer at ease to engage and share.

This ability is so valuable particularly when you might have challenging customer situations. Beyond the professional, Josie is also an incredible human-being and teammate. Collaborative, caring, always willing to help and lean in. She wants the team to succeed and she always is looking to learn and get better. Josie would be an asset to your team.”

Chad Hetrick | VP, Digital Commerce & Experience | Sealed Air | LinkedIn Review


“I had the privilege of working with Josie Coffman for two years, and I would gladly do it again in a heartbeat. Josie is a powerhouse in the User Experience field, seamlessly blending her expertise in user research and design. She has an extraordinary eye for detail, consistently identifying what works, what doesn’t, and how to improve the overall user experience.

Josie’s attention to detail is second to none—like a hawk, she notices everything. Her dedication and work ethic are among the best I’ve ever encountered. No matter how demanding the workload, she always showed up with a positive attitude, delivering results that exceeded expectations and added immense value to every project.

One of Josie’s many strengths lies in her mastery of user research. She goes above and beyond in her preparation, ensuring she asks the right questions without introducing bias, all while making participants feel comfortable and open. Her passion for her work shines through every single day, and her “get-it-done” attitude never takes a day off.

On top of her professional brilliance, Josie’s vibrant personality is absolutely infectious. She brings positivity to every interaction, effortlessly putting a smile on your face. Josie is not only an incredible UX researcher but also an amazing person and teammate. I will deeply miss working with her, and I know she will bring the same energy, expertise, and enthusiasm to any team fortunate enough to have her.”

Cody Thrift | Senior UX Designer | Sealed Air | LinkedIn Review


“Josie would make an amazing addition to any design team. She always went above and beyond with research initiatives and communicated clearly and effectively. Her insights are invaluable and I would highly recommend her.”

David Kniola | Senior UX Designer | Sealed Air | LinkedIn Review


“I got to work with Josie for awhile at Hexagon. Her passion for the user experience is so clear. She was something like a mentor to me. While working together, I got a glimpse into Josie’s process. She is so committed to getting the details right. What impressed me a lot about Josie is her ability to face the critics head on to get things accomplished. I really enjoyed working with Josie and I think any org would be so lucky to have her.”

Sydney Baker | Senior UX Designer | Hexagon PPM | LinkedIn Review


“I had the pleasure of working with Josie at Sealed Air, where she is a Senior UX Researcher. In addition to being very thorough, Josie is deeply committed to understanding customer needs, and she has a keen eye for identifying improvement opportunities that enhance the user experience and shape impactful digital experiences.

What sets Josie apart is her ability to synthesize complex qualitative and quantitative data into clear, executive-level insights. Her recommendations consistently influence strategic priorities and create measurable value across the organization.

If you’re seeking a talented, results-driven UX researcher who is both collaborative and impactful, I highly recommend Josie. Her dedication to advancing the user experience makes her an invaluable asset to any team.”

Joy Hill | Digital Agile Transformation Coach / Delivery Manager | Sealed Air | LinkedIn Review


“Josie is an extremely talented researcher of UX, CX, and analyzing behaviors in general. She is an integral talent toward our learnings and validating assumptions toward features, capabilities, solutions, products, and experience design. Josie brings a positive attitude and is always looking for opportunities to learn, expand her knowledge, and refine her skills. She has brought a wealth of learnings to our experience design intent and is an asset to any project she works on.”

Jonathan Schneider | Exec Director - Digital Product, Technology, and Delivery | Sealed Air | LinkedIn Review


“I have had the pleasure of collaborating with Josie on an b2b commerce site. She went above and beyond to ensure the customers voice was documented and accounted for in all research recommendations. Her customer first attitude and willingness to develop relationships with customers really highlight who she is as a researcher. I always appreciated when she went above and beyond her designated role to assist with documenting UI defects and enhancement based on her designer background. For more highlights of what it’s like to work with Josie please reach out to me!”

Malorie Morrison | Product Manager | Sealed Air | LinkedIn Review


“Josie is thorough, dependable, and flexible. She has a natural lean towards learning and application of past learnings to new work. Josie was always proactive and had a high degree of ownership. Our digital team at Sealed Air was spun up very quickly and Josie was always willing to “roll with the punches” that were often thrown at us. She was always flexible as we experimented with different processes and techniques where others may have struggled with the changes or doing something outside of their comfort zones. Her graphic and UX design background also position her well in her UX Research role as she is able to easily create richer recommendations which combined best practices in design and applicable insights she obtained in other roles. While she is currently a UX Researcher, her background, organization, and ability tap into other related skill sets help position her well for a variety of UX roles, should she choose to pursue them.”

Heather Goodman | SVP Strategic Measurement & Insights | Bank of America | LinkedIn Review


“I was privileged to have Josie join my team as a Senior UX Researcher. I was impressed with Josie's ability to immediately engage and impact. Her curiosity, boldness, and design experience allow her to both discover and translate insight into recommendations that elevate the experiences she is supporting. She is great with navigating ambiguity and taking positive steps to create clarity and new understanding. She is quick to both leverage the tools and process she has availability and also explore approaches to close the gaps or improve the research process. If you are looking to turn research into impact, Josie is the researcher for you!”

Charlie Robnett | Director, Customer Experience Strategy | Sealed Air | LinkedIn Review


“Josie truly embodies what a great UX professional should be! Josie asks thoughtful questions, is organized in approaching projects and presentations, and is constantly working to improve experience and product simultaneously. As a team member Josie gives her best and expects the same from others, which truly creates a great partnership based on respect and making things happen together. Josies ability to think from an empathetic standpoint makes the research and design projects she works on impactful and innovative! I would love to work with Josie again in the future.”

Ricky Brockamp | UX Designer | Hexagon PPM | LinkedIn Review


“Josie Coffman is insightful and industrious and will elevate product and process to ensure the highest quality User Experience.”

Kevin Woods | Senior UX Designer | Hexagon PPM | LinkedIn Review


“I have worked closely with Josie for the past year and a half and have been very impressed with her professionalism and skills as a UX consultant to my teams. She has taken a great interest in learning our subject matter (which can be difficult to understand) and her adaptability has been top notch. Not only has she brought her UX design capabilities to redesigning/modernizing our products but she is constantly challenging our way of thinking by asking relevant questions and proposing efficient and comprehensive designs.

Not only is Josie a good UX designer, but she is also a great team member and a good Hexagon ambassador when interfacing with our customers. I have had several communications with customers who have gone out of their way to praise Josie's style and methods. She is easy to talk to and really engages her audience. She is not afraid to speak up when something doesn't seem right in a design or implementation and does so in a non-confrontational manner that really encourages communication.

I really can't say enough about how great it is to have her as a part of our team and how she has been so instrumental in our modernization efforts. We couldn't have done it without her!”

Aimee Ferguson | Technical Director | Hexagon PPM | LinkedIn Review


“In a UX market that's become increasingly saturated, exceptional Product Designers like Josie are getting harder and harder to come by. Working directly with Josie on the same team for over a year and a half has been nothing short of a pleasure. Josie is incredibly professional and is only satisfied with the best possible results. She cares deeply about meeting the needs of both the end user as well as the business, and brings a level of thoughtfulness and intentionality to her work that should be a standard in any organization. She is able to to effectively communicate her design decisions, which are always based on solid research and an expert knowledge of best practices. She is easy to collaborate with and is available to her teammates; always at the ready to give encouragement or provide constructive and thoughtful feedback. I am very fortunate to have worked with Josie and can confidently recommend her as an extremely valuable addition to any organization looking for a talented Product Designer.”

Paul Tiplea | UX Designer | Ministry Brands | LinkedIn Review


“I had the pleasure of working with Josie at BBVA, collaborating on several projects. Josie is an extremely talented UX designer with an impressive ability to quickly translate concepts and ideas into outstanding designs. She is professional, thorough, and has an eye for detail. I was particularly impressed at her ability to produce UX flows very quickly meeting every deadline.”

Victoria Sanchez | Sr. Product Owner | BBVA Compass | LinkedIn Review


“I worked closely with Josie when she was the UI/UX Designer for the product suite for which I was the Product Owner. From her first few weeks on the team, Josie consistently showed her passion for improving her skills and sharing her learnings with the team around her by bringing in best practices, recommending blog posts and podcasts she was listening to, and encouraging the team to join her for local Design meetups. Her passion for personal and team growth isn’t something you come across often!

Josie also led the charge for employing new ways of usability testing, and produced well organized analysis based on our user research data. She always keeps the customer in mind, and strives to objectively capture the user perspective and let it drive the designs she’s working on. She’s quick to pivot when the user or market need requires it, is a great team player, and produced great work in a remote team environment (which isn’t easy to do!).

I’m thankful for my time working with Josie and the UI/UX skills she brings to the table every day!”

Andrew Moultrie | Product Manager | Ministry Brands | LinkedIn Review


“Josie can do it all! She has great design skills and can juggle multiple projects at once with grace and ease. We worked together to build a cross-product design system and she nailed all my assignments faster than I could create them. Josie over-delivers every single time. I anticipate great things for her future.”

Liz Meyer | Product Designer | Ministry Brands | LinkedIn Review


“Good people with great talent are hard to find. I was Josie's hiring manager for the UX Design team at BBVA Compass. When we interviewed, Josie presented herself as a "designer". I was excited to bring her on board when I realized she was more: a User Experience (UX) Designer at heart.

Yes, you need an eye for visual design. Yes, you need an understanding of code. Josie has all this. The key difference in user experience is going deeper and designing how something works. Josie had been intuitively doing UX work long before it was officially in her job title. She's gone much deeper into UX since and I'm glad we had the opportunity to work with her.”

Tom Briscoe | UX Design Director | BBVA Compass | LinkedIn Review


“Josie is a great addition to any team. She works hard, delivers on time, and on top of that has great design vision. Josie is a team player with the skills to match. She will always greet you with a smile and a willingness to help where needed. As a plus you get a wonderful person and an authentic human being.”

Matt Herndon | UX Lead | BBVA Compass | LinkedIn Review


“Josie worked with me on several projects. She is talented, hard working and intuitive. She has a great work ethic and always delivered quality work. She will be an asset to any design team!”

Susan Reid | Product Owner | BBVA Compass | LinkedIn Review


“Josie and I have been working together at BBVA for well over a year now. During our time working together I have gotten to know Josie very well and have observed her inspiring work ethic. She is incredibly hard working and consistent. She works late, starts early, and is always producing top notch work. Beyond that, she is a great person who is a dear friend.”

Candace Harris | UX Designer | BBVA Compass | LinkedIn Review


“Josie was a contractor for me while working at BBVA. According to her manager, she did outstanding work and was always diligent with her hours, reporting, and communication. She was also quickly converted to a full-time employee at BBVA. She was also a pleasure to work with having her as a candidate and me being her recruiter. Josie always struck me as someone who strives to perfect her craft in designing and has a great personality! She would make an excellent resource for any organization considering her.”

Wes Jones | Recruiter | Itac Solutions | LinkedIn Review


“Josie is wonderful to work with. She is as hard working as she is talented. A fantastic member of the UX/UI team here at BBVA.”

Ryan Davis | UX Manager | BBVA Compass | LinkedIn Review